Back to our services

- ONGOING SUPPORT -

Your own creative team. Without the full-time hire.

Flexible, on-call marketing and design support for businesses that need more than a one-off project, but aren't ready to hire in-house.

Find my perfect package →
Scooch team working together to support you

Think of us as part of your team

Some months you need a lot. Some months, just a little. We work either way.

Running a business means your marketing needs are never the same from one month to the next. A campaign here, a new sign there, a last-minute social post, a website update that can't wait.

Hiring a full-time marketing or design person for that? Too expensive. Briefing a new agency every time? Too slow. Piecing it together yourself? Not a great use of your time.

That's exactly what our ongoing support is for, a dedicated team who knows your business, your brand and your goals, ready to jump in whenever you need us.

Whatever your business needs month to month or as a one off, we've got it covered.

Website Maintenance

Keep your site fast, fresh and up to date without lifting a finger.

Copywriting & Content

Blogs, captions, website copy, product descriptions, written in your brand voice, whenever you need them.

Email Marketing

One-off newsletters, campaign EDMs or regular sends, designed, written and scheduled for you.

Campaign Design

Launching something? We'll pull together all the assets across every touchpoint, so everything looks cohesive from day one.

Photography Coordination

Need fresh imagery? We'll coordinate your content shoot from brief to delivery, so you always have quality photos ready to use.

Ad-hoc Design, Social & Video

Need something outside your regular package? We can step in across design, social media and video, whatever the month throws at you.

How it works

01

Tell us what you need

You let us know what's coming up: now what's coming up, campaigns, events, new collateral, website updates. We'll prioritise and plan around your business.

02

We get to work

No lengthy briefing documents or account manager telephone tag. We know your brand, we know your business, we just get on with it.

03

Review and approve

You review, give feedback and sign off. Quick, clean and with none of the back-and-forth of starting from scratch every time.

Flexible support that fits your budget.

Ongoing support is available as a monthly retainer or on an ad-hoc hourly basis, depending on how much you need us month to month.

Ad-hoc support

Pay for exactly what you use, when you use it.

Monthly retainer

From $500+ GST per month.

A set number of hours reserved for your business each month, with priority turnaround.

Not sure how many hours you need? We'll help you figure that out on your free chat.

Let's talk about what you need →
Got Questions?

Our FAQs

How is ongoing support different from your other services?

Our other services, social media management, website builds, branding are structured packages with set deliverables. Ongoing support is flexible, you draw on our team for whatever you need, month to month, without being tied to a specific scope.

How do I brief you each month?

We keep it simple. A quick email, a Loom video or a call, whatever works for you. Because we already know your brand, briefing us takes minutes rather than hours.

What's the turnaround time?

It depends on the complexity of the task, but we always give you a clear timeframe upfront. Retainer clients get priority scheduling.

Is there a minimum commitment?

For monthly retainers we ask for a minimum 3-month commitment so we can plan properly and deliver consistent results. Ad-hoc support has no minimum.

Can I use my retainer hours for anything?

Yes, any of the services listed above. Unused hours don't roll over month to month, so we'll always remind you if you have hours left to use.

Our work speaks for itself, but our clients have a lot to say too!

Work with us
“Amazing content, great processes, organised, approachable, the go-to team for social and websites.”
Coralie Reid Real Estate marketing client Scooch Marketing Timaru
Coralie Reid, Coralie Reid Real Estate
Ephicient logoOE logo2020INC logoThe Paak logoAriseHealth logoAriseHealth logoAriseHealth logoPipelinx.co logo

Need a team in your corner without the overhead?

Let's have a chat about what your business actually needs and work out the most flexible, cost-effective way to make it happen.

Let's work out a plan →
Tam Balancing all the different ways to support a client